Senior Receptionist

Responsibilities:

• To greet and welcome visitors in a professional and friendly manner.

• To supervise the Team for ensuring they adhere to company policies and maintain high standards of professionalism.

• To answer, screen, and forward incoming phone calls.

• To manage incoming and mail and packages.

• To oversee the day-to-day activities of the reception area, including managing phone systems, greeting visitors, and handling inquiries. Ensure the reception area is clean, organized, and presentable at all times.

• To schedule and coordinate appointments and meetings.

• To assist with administrative tasks such as data entry, filing, and photocopying.

• To provide general information to clients and the public.

• To book flight tickets and manage travel arrangements for internal staff.

• To oversee and book meeting rooms, ensuring they are prepared for use, including the setup and testing of technology and audiovisual equipment for meetings.

• Inform housekeeping to serve beverages to visitors in the meeting rooms.

Qualifications:

• Bachelor's degree in Business Administration or related field.

• Minimum for few years’ experience and proven experience as a receptionist, front desk representative, or similar role.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Excellent written and verbal communication skills.

• Strong organizational and time-management abilities.

• Professional attitude and appearance.

• Ability to be resourceful and proactive when issues arise.

• Multitasking and time-management skills, with the ability to prioritize tasks.