Business Consulting - Business Process Improvement

Business Process Improvement (BPI) Consultant – Finance Transformation

Job Summary

The Business Process Improvement (BPI) Consultant supports finance transformation initiatives by improving end-to-end processes, enabling shared services, and supporting ERP (SAP) implementations. The role focuses on Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Hire-to-Retire (H2R), costing model design, and automation-led efficiency improvements.

Key Responsibilities

Business Process Improvement (BPI)

• Perform end-to-end BPI across finance processes including P2P, O2C, R2R, and H2R
• Conduct current-state (AS-IS) process assessments and design future-state (TO-BE) processes
• Identify inefficiencies, control gaps, and automation opportunities
• Develop SOPs, process maps, and control frameworks

Finance Transformation & Shared Services

• Support finance transformation programs including operating model redesign
• Identify and quantify FTE savings and productivity improvements through process standardization, shared services migration, and automation
• Assist in Shared Service Center (SSC) setup, transition, and stabilization
• Design service catalogs, SLAs, KPIs, and governance models for SSC operations
• Support transition of finance activities from local teams to shared services

Costing & Operating Model Design

• Design and validate costing models for finance operations and shared services
• Support activity-based costing (ABC) and chargeback models
• Analyze cost drivers and support business cases for transformation initiatives

SAP Implementation Support (PMO & QA)

• Provide PMO support for SAP implementations (S/4HANA or ECC)
• Track project milestones, risks, issues, and dependencies
• Support quality assurance (QA) by validating process design, configurations, and test scenarios
• Ensure business requirements are correctly translated into SAP solutions

Automation & Digital Enablement

• Identify and design automation solutions (AI, RPA, workflow, analytics) for business process improvement
• Support automation use-case development, testing, and deployment
• Collaborate with IT and automation teams to ensure scalable solutions

Stakeholder & Client Management

• Work with client finance, IT, and transformation teams
• Prepare client-ready presentations, dashboards, and status reports
• Support change management and business adoption activities

Skills and attributes for success

Core Skills

• Analytical Skills – Ability to analyze data, identify patterns, and support problem-solving across business and finance processes
• Process Understanding – Basic understanding of end-to-end business processes (P2P, O2C, R2R) and how activities link to outcomes
• Research Skills – Strong ability to research business topics, best practices, and process benchmarks, and synthesize findings into insights
• Business Requirements Gathering – Ability to gather, document, and validate business requirements through discussions, workshops, and interviews
• Presentation & Communication Skills – Capable of preparing and delivering clear, structured presentations for internal and client stakeholders

Tools & Technical Skills

• Microsoft PowerPoint – Strong skills in creating structured, professional, and client-ready presentations
• Microsoft Excel – Basic to intermediate skills in data analysis, calculations, and reporting

Ways of Working

• Adaptability & Learning Mindset – Open to change, new ideas, and continuous learning in a fast-paced transformation environment
• Flexibility – Comfortable working across different tasks, projects, and business areas
• Attention to Detail – Careful and accurate when working with data, documentation, and deliverables
• Collaboration Skills – Ability to work effectively with team members, stakeholders, and cross-functional teams

To qualify for the role you must have

• Thai nationality 
• Bachelor’s or Master’s in Accounting, Business Administration, AIS, MIS, IT, Industrial Engineering or other business-related roles
• Fluency in English and Thai 
• A minimum of 5 years of experience in business / management consulting, strategy implementation or project management related to initiative implementation. New graduated are also welcome!
• Strong academic foundation with interest in business process improvement, finance transformation, and digital enablement
• Internship, university projects, or coursework related to process improvement, data analysis, or business analysis is an advantage.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

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