Service Delivery Analyst - Process and Controls - Risk Consulting

The opportunity

As our Service Delivery Analyst, you'll be part of a team in our Service Delivery Centre (SDC) within the hub will work with EY project teams across Australia to support large-scale client engagements. 

You will provide a range of financial administration support, as well as assisting the Service Delivery Team Leader by coordinating various tasks amongst the team and acting as first point of contact for general queries.

This role involves working as part of a national team to execute forensics audits of kindergartens who receive funding from the Victorian Department of Education, aimed at ensuring that funding has been used correctly and that funding recipients are meeting their obligations.

This role is based in Ballarat Wadawurrung – Ballarat. Roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options.

Your key responsibilities

• Develop business process maps to illustrate funding flows and operational pathways
• Conduct Kinder audits by verifying transactions, reviewing expenditure records, and tracing teacher attendance and qualifications
• Coordinate with Kinder providers to collect documentation and clarify audit-related queries
• Facilitate process walkthroughs with provider staff to understand procedures and identify gaps
• Assist in discussing and agreeing on audit findings with Kinder providers and the Department of Education
• Maintain accurate and complete documentation of all audit activities and supporting evidence

What we look for  

To be considered for this role you must have:

• Strong attention to detail and consistently and can adhere to structured processes and methodologies
• Communicate clearly and professionally when engaging with service providers and stakeholders
• Confidently reviews records and documentation to assess compliance with defined requirements

Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn. 

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.  

• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally www.ey.com/au/benefits   ( free parking / discounted leisure – tailored to Ballarat/ in role training  - payment of certitification / great team culture        )     

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous

Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

Are you ready to shape your future with confidence? Apply today. 

EY | Building a better working world 

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. 

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