Front Desk Receptionist, Core Business Services

Front Desk Receptionist, Core Business Services

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our dynamic team at EY as a Front Desk Receptionist, where your exceptional customer service skills will shine! As a key member, you'll be the first point of contact for clients and visitors, ensuring a welcoming and professional atmosphere. Your role will encompass facilities and hospitality services, providing vital administrative support that keeps our operations running smoothly. If you're ready to make a meaningful impact in a fast-paced environment, we invite you to apply and be part of our innovative culture!

The opportunity

Working as a Front Desk Receptionist at EY offers a wealth of opportunities within a prestigious international company. This role not only allows you to be the first point of contact for clients and visitors but also provides exposure to various enterprise support services, enhancing your administrative and customer service skills. As part of Core Business Services, you will collaborate with diverse teams, gaining insights into facilities and hospitality services, which can pave the way for career advancement. Additionally, working in a dynamic environment like EY fosters professional growth through networking opportunities and the chance to learn from industry leaders. Overall, this position is an excellent steppingstone for those looking to build a successful career in the professional services sector.

Your key responsibilities:

• Customer Interaction: Greet and assist visitors, providing a welcoming atmosphere and excellent customer service.
• Administrative Support: Handle phone calls, manage appointments, and perform clerical tasks, contributing to the smooth operation of the office.
• Information Management: Maintain and organize records, ensuring easy access to information for staff and clients.
• Problem Solving: Address inquiries and resolve issues promptly, showcasing strong communication and interpersonal skills.
• Team Collaboration: Work closely with other departments, fostering a cooperative work environment and enhancing overall efficiency.

Skills and attributes for success

To qualify for the role, you must have

• Education: High school diploma or equivalent; associate degree in business administration or hospitality preferred.
• Experience: 1-2 years of experience in a customer service or front desk role, preferably in a corporate or professional services environment.
• Skills: Strong communication and interpersonal skills, excellent organizational abilities, and a friendly demeanor; ability to multitask and handle stressful situations.
• Technology Proficiency: Familiarity with office software (e.g., Microsoft Office Suite), scheduling tools, and phone systems.
• Language Skills: Proficiency in Azerbaijani and English, Russian is a plus.

Ideally, you’ll also have

• Strong Communication Skills: Experience in customer service roles where effective communication was key.
• Technology Proficiency: Familiarity with modern office software (e.g., Microsoft Office Suite,) and communication tools (e.g., Teams, Zoom) is advantageous. Knowledge of scheduling software or visitor management systems can also be a plus.
• Problem-Solving Skills: Demonstrate the ability to handle challenging situations effectively.

What we look for

We look for a Front Desk Receptionist who is friendly, professional, and highly organized. This individual should possess excellent communication skills and the ability to build positive relationships with clients and colleagues. They should work efficiently, managing multiple tasks with a calm demeanor, and demonstrate a strong sense of responsibility in handling inquiries and maintaining a welcoming environment. Attention to detail and a proactive attitude are essential, as is the ability to adapt quickly to changing situations while ensuring a smooth operation at the front desk.
 

What we offer

• • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The deadline for submission of applications is 17 April 2025.

Only successful candidates will be contacted via email.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.