Government and Public Sector - Business Consulting - Business Transformation Manager

From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world. 

The opportunity 

EY GPS Business Transformation is currently looking for qualified professionals interested in helping US federal, state and local agencies better manage their programs and projects. If you are looking to make an impact in how our government provides its services, then come join our Transformation Execution Team.    

Your key responsibilities 

As one of our GPS leaders, you’ll work with government clients to support and improve a broad range of program management (PM) operations, including integration, scope, time, cost, quality, human resources, communications, risk, procurement and stakeholder management. You will have the opportunity to apply your PM knowledge on meaningful and complex projects, while working with multidisciplinary teams and industry leaders. We also will provide access to robust PM training programs and in-house PM leadership. Key responsibilities of the position include: 

• Leading PM engagements 
• Directing and planning technical, financial, risk and quality aspects of client engagements 
• Leading service development and service delivery execution 
• Communicating issues, status and thought leadership to partners and clients 
• Building impactful relationships with key influencers to effectively manage work and generate new business opportunities 
• Share leading practices and insights about current industry or subject-matter topics with EY US leaders, proposal teams and clients 
• Building, managing and motivating high-performing teams, including supporting people-related initiatives (e.g., recruitment, retention, training, competency development) 
• Communicating the improvements from and helping implement EY US’ portfolio management, PM and project management methodologies 
• Developing people through effective leadership, coaching, mentoring and performance assessment of all levels of staff 
• Communicating workplace policies, procedures and practices to all levels of staff 

Skills and attributes for success 

• Understand clients’ cultures and operations to influence important decisions 
• Leverage industry leading practices and trends to provide valuable insights to clients 
• Assist with cultivating and managing business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. 
• Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs. 

To qualify for the role you must have 

• A bachelor’s degree from an accredited college or university with an emphasis in PM or Project Management, Finance, Accounting, Engineering or a business-related field and approximately six years of recent consulting or relevant industry experience (with at least four years of recent consulting experience preferred) with the ability to show a significant client impact and results, or a master’s degree and four years of work relevant experience 

• At least five years of experience leading teams on engagements required  
• Knowledge and experience working for a federal or state agency in the following areas: 
  • Project or program centralization and transformation 
  • Risk management 
  • Financial controls and management 
  • Schedule management 
  • Resource planning and management 
  • Workflow management and operational optimization 
  • Organizational change management 
  • Process improvement 
  • Stakeholder and customer engagement support 
  • Performance measurement or performance management 
  • Performance measures and metrics development 
  • Benchmarking and gap analysis 
• Demonstrated ability to develop long-term client relationships  
• Demonstrated ability to mentor and develop staff 
• Strong analytical and problem-solving skills 
• Excellent verbal and written communication skills 
• Proficiency with one or more PM software package, such as Microsoft Project or Oracle Primavera 
• Proficiency with Microsoft SharePoint  
• Valid US driver’s license and a valid passport required 
• Must be able to obtain and maintain a security clearance

Due to the nature of our work in the Government and Public Sector, work may be required to be completed at client, EY and/or contractor sites. Our goal is to assign professionals to projects within a commutable distance of their work location office.  In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel on average 25% to 30% or more in a hybrid environment.

Ideally you'll also have  

• PM professional 
• Project management professional 
• Certified scrum master 
• Lean Six Sigma black belt 

What we look for 

Top performers have experience leading client service projects, business devolvement efforts and internal growth initiatives. The candidate should have experience delivering services for project plans on large, complex engagements. Experience with federal, state or local agencies, often gained by working in a Big Four global management consulting firm or a blue-chip company focused on the government and public sector, is a plus.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.