Life & Group Insurance Transformation - Financial Services - Business Consulting - Manager (Open)

Insurance – Life & Group Transformation – Business Consulting – Manager      

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

Our Life and Group Transformation practice helps insurance clients improve and transform their life/annuity, group benefits, and retirement services businesses in areas such as operating model redesign, process improvement, technology enablement, organizational design, M&A due diligence and post-merger integration.  We work across the value chain from sales to service and claims.    

The Opportunity    

Increased customer expectations, new data sources, advanced analytics, and innovative technology have enabled insurance carriers to become better, faster, and more efficient.  We currently are seeking a highly motivated Consultant to join EY engagement teams, deliver consulting services and develop business with our clients: the largest providers of life insurance, group benefits and retirement.  Our Life and Group Insurance Transformation practice helps our clients to reimagine, modernize and disrupt how they succeed in the market and create long-term, sustainable value.    

In this role, you will help our clients achieve their desired goals and business objectives.  In return, you can expect to learn leading practices in technology transformation, delivery and gain exposure to solving a variety of complex business challenges using digital and transformational tools, methods and technologies.  You will gain exposure in all areas of the insurance value chain including, but not limited to: product development, sales/distribution, new business/underwriting, policy administration, and claims.     

Your Key Responsibilities    

• Manage large, multi-phase projects, and manage client expectations, build the project team, and manage scope, risk, budget, and timeline activities  
• Provide high-level business and technology assessments, planning, recommendations, and project management with a focus on developing and achieving client goals and objectives  
• Identify key client issues, determine client needs utilizing standard assessment techniques and tools, use innovative approaches to evaluate and validate needs, analyze, and develop recommendations for the client in the context of the engagement
• Present industry and client key findings to leadership
• Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance  
• Lead business development and presentation of proposal activities  
• Lead team engagement activities with a focus on developing team talent and building culture of collaboration, client servicing and excellence
• Provide project status reporting, metrics, billing, and client progress reports  
• Commit to developing a strong personal brand by staying informed regarding economic/market developments and their impact on the firm's clients 
• Ensure engagements are clearly documented  

To qualify for this role you must have    

• Bachelor's degree in Computer Science, Management Information Systems, Engineering, Business, Economics, or related disciplines  
• Minimum of 7 years of consulting and/or industry experience in life insurance, annuities, retirement or group benefits  
• Strong oral and written communication skills including executive, C-suite presentation skills  
• Experience assessing and improving business processes, systems, and associated technologies  
• Understanding of Insurance and Annuities products and the insurance operations processing lifecycle  
• Experience documenting business processes related to insurance operations 
• Experience with one or more of the following business functions: product development, sales/distribution, new business, underwriting, post issue servicing policy administration, claims   
• Experience supporting and leading business development activities (e.g. pursuits, proposals, presentations)  
• Travel to client site as necessary  

Ideally, you'll also have    

• Advanced Master's degree in Business, Finance, Economics, Computer Science, Management Information Systems, Engineering, or related disciplines 
• Program/Project/Workstream management or Agile experience   
• Experience leading implementation projects and presenting to C-suite executives   

What we look for    
We're interested in passionate leaders with strong vision and a desire to stay on top of trends in the life and annuity, group benefits, and retirement industries. If you have a genuine passion for helping businesses achieve the full potential of their life and annuity business, this role is for you. 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.