Financial Services - Technology Consulting - Banking - Senior Manager

FSO – TC – TSD – Banking – Consumer Banking – Senior Manager

At EY, we believe the future of technology careers is yours to build. You’ll harness technology to power human enterprise, at the same time creating a tech career that’s personalized for you, by you. You’ll be working with world-leading organizations and collaborating in global teams, solving the world’s toughest challenges together, with the freedom to explore new ideas and devise your own solutions. Every day, you’ll be building your tech skill-set while learning about business strategy, creating an unparalleled portfolio of career experiences.

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. We live in a new digital world with exciting new technologies and challenges. Financial institutions are going through a seismic change in their business that also provides significant opportunities through a deep finance, risk and technology transformation. Large institutions in Banking, Insurance and Capital Markets are re-evaluating the way they conduct business and are undergoing strategic initiatives to enhance their operations to better serve their clients and address the high bar set by the regulator.

If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The Opportunity

At EY, we pride ourselves on being a trusted advisor to the key stakeholders in the financial services industry. Our vision and flawless execution have driven a substantial growth in our organization. As a result, we are currently looking to expand our team by bringing on board new leaders with the commitment and drive to help our clients succeed. Due to the tremendous growth of technology in the financial services industry, we need individuals versed in end-to-end technology transformation engagements that have relevant experience and a well-rounded skillset based on previous successful implementation lifecycles. This is an opportunity with tremendous growth potential for very motivated individuals that observe a strong work ethic.

Your Key Responsibilities

As a technology consulting senior manager, you are expected to lead large scale engagements and consistently deliver high quality client services based on your extensive knowledge and experience in technology transformation and banking, and your ability to lead practitioners throughout the creation and successful delivery of work products. You will lead the team along with our program leads and key SMAs to ensure a cohesive and comprehensive solution will be delivered on-time and on-budget to the utmost satisfaction of our clients. You will manage and lead client engagement teams with diverse skills and backgrounds, fostering an innovative and inclusive team-oriented work environment and provide constructive on-the-job feedback/coaching to team members. You will be an active member providing counselling and mentoring to junior consultants within the organization. One of your key roles will be to generate new business opportunities, understand EY and its service lines and actively assess/present ways to serve clients.

To qualify for the role you must have

• A bachelor's degree in Business, Computer Science, Engineering, Information Systems Management, Finance, or a related field and at least 7-10 years of related work experience
• A minimum of 7 years of professional work experience with a mid-to-large size public accounting firm, professional consulting firm, or within industry (financial services, technology)
• A minimum of 7 years of experience in technology delivery project /product management
• Hands-on experience in leading the design, development and delivery of solutions or infrastructure and large-scale programs including:
  • Business process and workflow design
  • Business requirements definition, analysis, and mapping
  • Ability to design and create an effective IT environment for business operations, aligned to the overall business purpose and activities
  • Knowledge of development and operations (DevOps) practices for software configuration, integration and deployment to various platforms and operating environments
  • Quality Assurance and Testing
  • Data modeling and lineage
• Demonstrated experience in Banking (Consumer, Commercial banking or Payments) specifically in one of the following domains:
  • Mortgages, Auto, Home Equity Originations and Servicing
  • Deposit and Loan Operations, ATM, Debit, Prepaid Cards, ACH, Wires
  • Treasury Management, Investments, Credit Processes
  • Payment Products and Lifecycle, Payment Authorization and Clearing
  • Risk, Regulatory, and Strategic Oversight
• At least 7 years of experience in managing and supervising teams of professional employees and mentoring team members through development feedback and performance processes
• Understanding of key technology and services vendors and products supporting the lending industry
• Strong analytical skills; specifically, the ability to diagnose end-to-end lending originations and servicing operations to identify opportunities to improve performance and effectiveness; six-sigma certification or exposure to other process improvement methodologies a plus
• Exceptional core consulting skills (e.g., creative thinking, problem solving, client and stakeholder management)
• Extensive experience in leading large client engagement teams
• Excellent oral and written communication skills
• Willingness to travel up to 80%

Ideally, you will also have

• Post-graduate / Graduate degree in Computer Science, Engineering, Information Systems Management, Finance or a related field
• Certifications in Program and/or Project Management Practices (e.g., PgMP, PMP, Agile (Scrum, Scaled etc.)

What we look for

We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about auditing and ready to take on some of our clients’ most complex issues, this role is for you.