Scrum Master - Agile Coach

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. 

Join our continuously growing team, which employs over 2.500 professionals in Greece, and is listed in Greece's Top Employers, Great Place to Work and Best Workplaces for Women for 2024! Experience great flexibility, under our hybrid operating model across our offices in Athens, Patras, and Thessaloniki, while benefiting from personalized learning and career development opportunities. We prioritize diversity, equity, and inclusion, fostering an environment where everyone's unique perspectives are valued, that supports you in building an exceptional experience for yourself, and a better working world for all. 

The opportunity

At EY, we are building a better working world by realizing business transformation through the power of people, technology, and innovation. To achieve this, we’ll need help from highly motivated people keen to join our Transformation Realized™ Consulting practice. Our team is part of EY’s Central, Eastern and Southeastern Europe & Central Asia (CESA) region, delivering market leading services across industries in Greece and abroad.

The transformation imperative is urgent, challenging and opportunity-rich, interested to join us?

Your key responsibilities

• Guide and coach EY and client teams in using Agile frameworks, methodologies, tools and Scrum practices, providing hands-on coaching as required at any organizational level
• Act as the Scrum Master or Agile Coach for EY or client agile teams in a single implementation project or large digital transformation and operational excellence programs
• Coach other Scrum Masters and deliver client or in-house trainings
• Design client Agile implementation blueprints, conduct Agile Maturity assessment and develop Agile Transformation roadmaps for clients based on Agile scaling frameworks (e.g. SAFe, Scrum of Scrums, Spotify, Nexus)
• Enable a high performing, self-organizing, dynamic team, minimizing impediments to work product implementation progress
• Support the facilitation of learning and continuous improvement in effectively operating Scrum and in implementing and improving relevant practices
• Ensure scrum teams are using standard agile delivery tools and templates for all processes including documenting and tracking features, user stories, acceptance criteria, etc.
• Ensure scrum teams achieve their objectives keeping the teams focused on their product and Sprint goals and end-user satisfaction
• Support the scrum team in capacity planning, scrum board usage, sprint backlog determination, velocity monitoring and burn down/up charts
• Support Product Owner in backlog management and refinement
• Facilitate program increment, daily scrum, sprint planning, sprint review/demo and retrospective meetings
• Identify delivery impediments and risks, and recommend appropriate solutions or perform escalation to the appropriate levels and stakeholders as needed
• Responsible for coordination among teams (e.g. DevOps, Architects and other Scrum Masters) and assist with internal and external communication, improving transparency and collaboration
• Enable reporting on the status of delivery using agreed agile metrics, e.g. velocity, burndown charts, predictability, efficiency indicator, innovation rate, etc.

To qualify for the role, you must have / be able to demonstrate a combination of the following competencies and experience:

• Strong academic background
• Excellent written and verbal communication skills for technical writing and client presentations (Greek and English)
• Excellent problem solver in a collaborative way
• Ability to work in multicultural projects and environments
• Proven experience in one or more of the following competencies

• 2+ years’ experience working as a Scrum Master
• Experience as an Agile coach, preferably to both Technology & Business audiences
• Experience in designing Agile models, blueprints, and Agile Transformation roadmaps
• Consolidated knowledge and application of agile methodologies (e.g. based on Scum, Kanban) as well as any Agile scaling frameworks (e.g., SAFe, Spotify, LeSS, Scrum of Scums)
• Experience as an Agile Coach, Scrum Master or RTE in an scaled Agile environment
• Knowledge and experience with agile delivery management tools (e.g., Azure DevOps, JIRA, Confluence)
• Knowledge and experience in identifying and applying Objectives & Key Results (OKR) framework

Ideally, you’ll also have

• Scrum Master or any other relevant scaled Agile industry acknowledged certifications
• Appetite to take ownership of several complex initiatives with excellent time management skills
• Good appreciation and understanding of impact of current market trends (e.g. Cloud, Data Analytics, AI, Intelligent Automation)
• A willingness to travel to meet client needs (when it is safe)

What we look for

What’s most important is that you’re dedicated to working with your colleagues as part of a high-performing team. You’ll need to demonstrate enthusiasm, high motivation and passion to develop fast in a multinational working environment. You’ll need to thrive in picking up new skills and talents as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential. If you’ve got the right combination of technical knowledge and communication skills, this role is for you.

What we offer

EY offers an attractive remuneration package for rewarding both personal and team performance. We are committed to be an inclusive employer and are happy to consider flexible working arrangements. In addition, but not limited to our benefits include:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Plus, we offer:
  • Master Programs in collaboration with educational institutions
  • EY Badges – certifications digital and future-focused skills.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Plus, we offer:
  • Flexible working arrangements
  • EY Flex Day seasonal program
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Plus, we offer:
  • Mobility programs (if interested to work abroad)
  • EY Employee Assistance Program (EAP) (counselling, legal and financial consultation services).
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
•  International Experience: Become part of international projects and work along multicultural teams, through our global network.
•  Above all, you will be working in one of the most recognized employers in Greece, as we have been awarded the Top Employers, Great Place to Work and Best Workplaces for Women awards for 2024.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.