Tax Business Technology Supervising Associate

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The EY Tax Business Technology team enables high quality service delivery by EY Tax’s Sub Service Lines, Areas and Regions through the strategic use of technology in coordination with the related functions of knowledge, quality, learning and service management and development.  The services produced will coordinate with go-to-market programs and client service delivery at an area and global level.  The EMEIA Tax Business Technology Manager will be central to enabling the technology to support these services.

The opportunity

This position is part of the Global Tax Business Technology team working on a variety of initiatives and IT product/project portfolios across our EMEIA Regions and Sub Service Lines.  The role will also be required to support client engagements at a strategic level.  Initiatives are focused on delivering technology solutions to meet the needs of practitioners within and across each Sub Service Line either utilising locally developed tools or, increasingly driving and monitoring adoption of Global technology solutions.  

The specific relationships, portfolios, products and projects assigned will be based on the experience of the individual as well as the needs of the team and business.  The role will also involve managing key relationships in the EMEIA Tax and Global Tax business up to Partner level.  In addition, the role will involve working with business stakeholders at Global, Area and Regional level, Global technology tool owners and EY’s technology orignisation.

The role facilitates governance of technology across the EMEIA Tax working with the EY Technology organisation and the EMEIA Tax Technology and Innovation Leader, and is responsible for establishing and managing business forums and communities to increase engagement with and drive adoption of technology solutions

This role is based in EMEIA region, preferably across Europe West. 

Your key responsibilities

• Develops and maintains strong working relationships with business technology and IT project stakeholders to understand their business objectives and practices, and to achieve effective coordination in the delivery and deployment of technology services. Acts as the go-to contact from a business technology perspective. 
• Monitors and drives the adoption of tools, especially Global Tax technology solutions and EY’s technology capabilities
• Builds and manages area worksing groups, forums and communities to support the deployment and adoption of tools
• Intervenes, where needed, in the design, development, deployment and strategic positioning of technology solutions being used to meet business requirements. 
• Builds deep knowledge of area working practices and advocates for area business needs in global forums
• Acquires and demonstrates an understanding of business requirements from business leaders and translates these across to IT teams
• Manages the pipeline of upcoming business activity for IT Service Delivery, and relevant budgets
• Supports engagement and pursuit teams with client discussions and interaction around strategic positioning and deployment of technology
• The role could also typically involve: ensuring effective working relationships with new and existing vendors; overseeing communications and change management to drive product adoption; agreeing product technology and resource budgets; ensuring measurement and tracking of success criteria is in place; and, facilitating technology governance including alignment to policy and standards.
• In some cases the role may incorporate responsibility for specific products.  For example, product managing and influencing the direction, content, maintenance and support of the product roadmap that guides development and implementation decisions throughout the product lifecycle. These responsibilities will be balanced with relationship/portfolio responsibilities.

Skills and attributes for success

• Extensive experience in understanding and translating business needs into technical requirements and, ideally, with demonstrable experience of having worked in a tax technology role including product and/or portfolio management experience.  Candidates should be able to demonstrate sound knowledge and application of process redesign, extensive experience in the creation of roadmaps.
• Demonstrable experience of managing senior stakeholders and their expectations 
• Understanding of working in a Global (multi-country) or complex environment, preferably within professional services and therefore able to work flexibly across multiple timezones, be able to effectively communicate with people from different countries, cultures and different stages of technology maturity. 
• Good working knowledge of knowledge of technologies in the marketplace specifically in relation to tax and accounting solutions inlcuding an understanding of the technology infrastructure but required support them. 
• Strong facilitation, collaboration and relationship building skills

To qualify for the role you must have

• Bachelor's degree or equivalent
• Project and change management skills and experience
• Demonstrable knowledge and skills in delivering Tax Technology projects 

Ideally, you’ll also have

• Tax, Law or Accountancy Qualification
• Ability to speak multiple languages
• Understanding of global tax business and the clients served in a Big Four or similar environment

What we look for

Someone who has proven skills in the field of tax technology, thrives working in a large global, multi-cultural organisation, especially Tax Accountancy, has a continuous improvement mindset and is able to think creatively to match business requirements to technology solutions then deliver and drive adoption of those solutions within our organisation.

The candidate should be comfortable and able to work well with senior stakeholders in EY, adapting well to dynamic situations and demonstrating the ability to foster and model strong leadership and teamwork.  Excellent interpersonal and relationship skills along with written and verbal communication skills and the ability to analyse problems and recommend/negotiate solutions are key.

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team.

The exceptional EY experience. It’s yours to build.

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