Experience Management / Resource Planning Associate - Amman

At EY, we’re all in to shape your future with confidence.  

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  

Join EY and help to build a better working world.  

The opportunity

This role is a resource management and workforce-planning specialist who activates the day-to-day operations of the Experience Management (XM) function. Your role is to ensure we maximize business performance and deliver on our talent promise through

proactive management of our talent pool. The focus of this role will be within our Audit sub service line. You will obtain these by allocating the right people, to the right role, at the right time and supporting project demand prioritization and supply augmentation.

Your key responsibilities

• Stakeholder Management – Responsible for managing key relationships within the talent pool
• Manage utilization of employees to achieve utilization targets
• Pipeline & Demand management – Ensuring direct connectivity between pursuits teams and the experience manager
• Talent pool management & experience optimization – Actively managing bench, available capacity by understanding capability and proactively identifying opportunities for all available resources
• Experience optimization – Highlighting capability outside the home talent pool via cross-functional, cross-border or cross-region allocation to maximize productivity
• EYU & Development – Building individual capability and personal brand through a detailed development plan that deliver the learning, coaching and experiences needed to grow
• Continuous improvement – Supporting roll out of initiatives on behalf of the resourcing leader and identifying opportunities to improve team performance

Skills and attributes for success  

Ideally, you’ll also have experience with workforce planning and/or business operations within professional services environments

What we look for is someone with excellent communication skills and strong Excel knowledge.

What we offer you  

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. 

Are you ready to shape your future with confidence? Apply today.  

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. 

EY  |  Building a better working world 

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. 

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. 

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.