Service Delivery Center, Workflow Platform Frontend Engineer - Senior

We are seeking an experienced Frontend Engineer to build modern workflow, case management, automation and AI-powered user experiences for enterprise-scale automation platforms.

The ideal candidate will have strong frontend development experience and hands-on exposure to at least one workflow, BPM, low-code or automation platform, with the ability to contribute across a diverse automation ecosystem.

Key Responsibilities

Web & User Experience Development

• Design and develop enterprise-grade workflow and automation applications.
• Build task management interfaces, case management applications, workflow portals and administration consoles.
• Create reusable UI frameworks, components and design systems.
• Develop dashboards, reporting interfaces, monitoring capabilities and workflow analytics experiences.

Workflow & Automation Experiences

• Build intuitive experiences for workflow execution, approvals, escalations, notifications and exception handling.
• Develop self-service onboarding and operational management capabilities.
• Integrate user interfaces with workflow engines, APIs, analytics solutions and AI services.
• Support multi-tenant and role-based access capabilities.

Engineering Excellence

• Follow modern frontend engineering practices.
• Collaborate with architects, UX designers, backend engineers and product teams.
• Ensure accessibility, responsiveness, security and performance best practices.
• Contribute to automated testing and CI/CD pipelines.

Required Qualifications

• Bachelor's Degree in Computer Science, Engineering, Information Technology or equivalent experience.
• 5+ years of frontend engineering experience.
• 2+ years of workflow, automation, BPM, low-code or enterprise platform experience.

Frontend Technologies

Experience with at least one modern frontend framework:

• React.js.
• Angular.

Additional Skills

• TypeScript.
• JavaScript ES6+.
• HTML5.
• CSS3 / SCSS.
• Material UI.
• Tailwind CSS.
• Responsive Web Design.

Workflow & Automation Platform Experience

Candidates should possess hands-on experience with at least one platform from either of the two categories listed below.

Open BPM & Orchestration Platforms

• Camunda 7 / Camunda 8, Flowable, Fluxnova, Temporal.

Low-Code Platforms

• Pega Infinity, Appian, Microsoft Power Platform, ServiceNow Workflow Automation or IBM Business Automation Workflow.

Workflow & Process Knowledge

• BPMN 2.0 concepts.
• Human Task Management.
• Case Management.
• Workflow Dashboards.
• Task Management Solutions.
• Process Monitoring.
• Business Process Automation.
• Workflow Lifecycle Management.

Analytics & Reporting

Exposure to one or more of the following:

• Power BI.
• Tableau.
• Workflow Analytics.
• Operational Dashboards.
• KPI Reporting.

Preferred Skills

• bpmn.io customization.
• Workflow visualization frameworks.
• Dynamic form builders.
• Microsoft Teams integration.
• Copilot Studio.
• Micro-frontend architectures.
• AI-powered user experiences.
• Low-code development platforms.

AI & Emerging Technologies - Preferred

• Generative AI solutions.
• AI Agents.
• Conversational User Experiences.
• Agentic Workflow Interfaces.
• MCP Integrations.

Preferred Industry Experience

• Banking.
• Financial Services.
• Insurance.
• Healthcare.
• Enterprise SaaS Platforms.

What Will Make You Stand Out

• Experience building workflow-centric user experiences.
• Ability to work across multiple workflow and automation technologies.
• Understanding of low-code and intelligent automation ecosystems.
• Experience delivering enterprise-scale digital transformation initiatives.

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is: 
  • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $80,300 to $149,100
  • Bay Area California offices – $83,700 to $155,300
  • All other offices locations in the US, including Sacramento – $67,000 to $136,800
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.                                              

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.