Service Delivery Center, Workflow Platform Backend Engineer - Senior

We are seeking a highly skilled Senior Workflow Platform Engineer to help design, build and scale enterprise workflow, orchestration and intelligent automation platforms. The successful candidate will contribute to reusable workflow services, API-driven integrations, event-driven architectures, AI-powered automation capabilities and cloud-native platform services.

This role is ideal for engineers who possess deep expertise in at least one workflow, BPM, orchestration or low-code platform and are excited to work across a broader ecosystem of technologies supporting enterprise-wide automation initiatives.

Key Responsibilities

Workflow & Platform Engineering

• Design and implement enterprise-scale workflow and orchestration services.
• Develop reusable workflow components, connector frameworks, accelerators, SDKs and platform services.
• Build workflow lifecycle management capabilities including deployment, versioning, monitoring, auditing and governance.
• Support BPMN-based process automation, case management, business rules and event-driven workflows.
• Contribute to multi-tenant, highly scalable workflow platform architectures.

Integration & Automation

• Design integrations with enterprise applications, APIs, messaging systems, cloud services and external platforms.
• Implement API-first and event-driven integration patterns.
• Enable intelligent automation capabilities using AI services, document processing solutions and automation platforms.
• Develop reusable connectors and integration patterns that can be leveraged across multiple business solutions.

Cloud & Engineering Excellence

• Build cloud-native microservices and distributed systems.
• Contribute to DevOps, CI/CD, Infrastructure-as-Code, observability and platform reliability practices.
• Participate in architecture reviews, code reviews and technical mentoring activities.
• Ensure solutions meet enterprise standards for security, scalability, compliance and operational excellence.

Required Qualifications

• Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology or related discipline.
• 7+ years of software engineering experience.
• 3+ years of workflow, orchestration, BPM, low-code or automation platform experience.
• Experience delivering enterprise-scale distributed systems in Agile environments.

Workflow & Automation Platform Experience

Candidates should possess hands-on experience with at least one platform from either of the two categories listed below.

Open BPM & Orchestration Platforms

• Camunda 7 / Camunda 8, Flowable, Fluxnova, Temporal.

Low-Code Platforms

• Pega Infinity, Appian, Microsoft Power Platform, ServiceNow Workflow Automation or IBM Business Automation Workflow.

Business Process & Workflow Knowledge

• BPMN 2.0 and DMN concepts.
• Case Management and Human Task Management.
• Workflow Orchestration and Business Rules Management.
• Process Governance and Workflow Versioning.
• Event Correlation, Long-Running Transactions and Compensation Patterns.

Software Engineering Skills

Programming Languages - experience with at least one

• Java, preferably Spring Boot.
• Python.
• Node.js.
• Go.

Integration Technologies

• REST APIs.
• GraphQL.
• gRPC.
• OpenAPI.
• Event-Driven Architecture.
• Enterprise Integration Patterns.

Messaging & Event Streaming - experience with at least one

• Apache Kafka.
• Confluent Platform.
• RabbitMQ.
• IBM MQ.
• Azure Event Hubs.

Cloud, DevOps & Infrastructure

Experience with at least one cloud-native platform or container ecosystem:

• Kubernetes.
• OpenShift.
• Docker.
• Terraform.
• Helm.
• ArgoCD.
• Jenkins, GitHub Actions or GitLab CI/CD.

Data Technologies

Experience with at least one of the following:

• PostgreSQL.
• Oracle.
• SQL Server.
• Elasticsearch/OpenSearch.
• Redis.
• Cassandra.

AI & Intelligent Automation - Preferred

• Azure OpenAI or AWS Bedrock.
• LangChain, LangGraph, CrewAI or Semantic Kernel.
• Model Context Protocol (MCP).
• UiPath or Automation Anywhere.
• ABBYY, Intelligent Document Processing or OCR solutions.

Preferred Industry Experience

• Banking, Financial Services or Capital Markets.
• Insurance or Healthcare.
• Public Sector or other highly regulated industries.

What Will Make You Stand Out

• Experience building Workflow-as-a-Service (WaaS) platforms.
• Experience developing reusable workflow frameworks and connector ecosystems.
• Multi-tenant SaaS platform experience.
• Process Mining exposure such as Celonis, Signavio or Camunda Optimize.
• Strong understanding of governance, compliance, audit and operational excellence frameworks.

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is: 
• • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $80,300 to $149,100
  • Bay Area California offices – $83,700 to $155,300
  • All other offices locations in the US, including Sacramento – $67,000 to $136,800
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.                                              

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.