Sector Tech - TMT - Telecommunications - Senior - US Consulting

Technology Consulting – Sector Tech – TMT – Telecom – Senior

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you’ll be focused on helping them grow and turn their strategy into reality. You’ll work with high-performing teams that drive growth and deliver exceptional client service while doing your part to build a better working world. Your career is yours to shape.  

The opportunity

As a Senior in Technology Business Analysis, you will be instrumental in connecting business needs with technical solutions. You will play a pivotal role in evaluating business models, eliciting requirements, and ensuring the technical teams deliver solutions that are in perfect harmony with business objectives.

Your key responsibilities

As a key member of our team, you will be responsible for delivering top-notch business analysis and system configuration. Your day-to-day will involve:

• Translating complex business requirements into detailed technical specifications
• Configuring and implementing solutions that align with business needs
• Identifying opportunities for service expansion and contributing to sales through RFP responses
• Expect to travel regularly and lead project streams while actively engaging with clients.

Skills and attributes for success

To thrive in this role, you should be action-oriented and adept at delivering processes, solutions, and projects. Your influence will extend beyond project delivery, impacting sales and service offerings. Key skills include:

• Analytical prowess and decision-making based on a broad understanding of policies
• Ability to guide and develop junior team members
• Proven track record of complex problem-solving and relationship management

• Collaborating with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY in the TMT marketplace
• Providing broad technical knowledge of various key technology and business platforms, teaming with client technology professionals and third-party strategic alliances
• Working in project teams through agreed-upon phases of project governance, requirements definition, vendor selection, process and risk analysis, development and customization, testing, training and rollout of a client's project life cycle
• Design, customize and optimize technology-based solutions across the sales, marketing, e-commerce, supply chain, finance, asset management and/or business and operations support systems domains.

To qualify for the role, you must have

• A Bachelor's degree in computer science, IT, computer engineering, MIS or mathematics desired.
• 2 to 4 years of relevant work experience in consulting
• Application Functional Design
• System Configuration Design
• Technology Business Architecture Frameworks
• Building and Managing Relationships
• Complex Problem-Solving
• Two to three years of experience in at least one of the following areas, with a focus on TMT industries, internet of things and/or XaaS: solution architecture, packaged software delivery, custom software solutions or data migration, big data and analytics
• Two or more years of significant technical and functional experience in at least one of the following areas: ERP, CRM, OSS, EAM, billing, integration or analytics.
• Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
• Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry-specific business and technology functions
• Experience with projects that leverage an agile delivery methodology

Ideally, you’ll also have

• Additional qualifications that complement the role
• A proactive approach to professional development
• The ability to adapt to diverse environments and cultures

What we look for We seek individuals who demonstrate leadership, the ability to work independently, and a passion for making an impact. Top performers in our team are those who show a relentless drive for excellence, a collaborative spirit, and the ability to navigate complex challenges with innovative solutions.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.