Product Manager - Core Event Technologies

The opportunity 

The Core Event Technology Product Manager role at EY represents an opportunity to shape the future of a rapidly expanding global events technology ecosystem. Using Cvent solutions, this role leads a cluster of high impact products that support planner workflows, meeting request forms, supplier networks, travel integrations, reporting, data and marketplace tools.

As EY scales its event technology footprint, this role must balance global consistency with the nuance required by regional processes, regulations and operating practices. The Core Event Technology portfolio has become foundational to how planners request, source, budget and manage events worldwide. It is a highly visible position that supports teams across the firm, enabling consistent workflows, more efficient engagement with sourcing partners, and richer insights through improved data, reporting, and supplier network integration. By driving governance, configuration standards, roadmap delivery and execution, and stakeholder enablement, the role strengthens global alignment and advances EY’s capability to deliver a cohesive, scalable event technology experience worldwide.

Your key responsibilities 

• Own the product vision and roadmap for the core event technology portfolio covering the Strategic Meetings Management programme. This spans the meeting requests, resourcing, sourcing, budgeting, travel, payments and aligns to EY’s Travel Meetings and Events strategy.
• Drive product adoption and behaviour change by defining onboarding journeys, in-product guidance, training and enablement materials, targeted communications that increase user productivity, satisfaction and utilisation of core capabilities.
• Partner with regional and functional stakeholders to capture needs, prioritise the backlog, and translate requirements into clear user stories and acceptance criteria.
• Strengthen governance and compliance by defining standards and guardrails (e.g., SMM controls, approval workflows, policy-aligned configurations) to ensure consistent global practices are applied and local variations catered for where necessary.
• Measure and improve outcomes: define KPIs (adoption, cycle time, compliance, savings, user experience), analyse usage data, and run continuous improvement to maximise value from EY’s technology investments.
• Lead integration strategy and governance for all third-party and internal systems connected to these core processes – including third-party sourcing agencies, travel risk management, reporting and data pipelines and more.

Skills and attributes for success 

• Strong product management fundamentals (vision, discovery, prioritisation, roadmap and delivery).
• Experience with event technology platforms (ideally Cvent) and end-to-end events lifecycle processes.
• Integration and data literacy with the ability to understand API behaviour, data dependencies and how changes in one platform affect downstream workflows.
• Ability to influence without authority across a global, matrixed organisation and drive alignment across regions.
• Excellent communication skills, able to simplify complex processes and create clear enablement materials.
• Strong stakeholder and vendor management, including working with Cvent and internal technology/service partners.
• Analytical decision-making, able to interpret data, adoption metrics, operational KPIs and use this to make decisions on continuous improvement.

To qualify for the role you must have

Relevant experience in product management, product ownership, or a closely related role in technology-enabled services.

Ideally, you’ll also have

Hands-on experience with Cvent (e.g., Sourcing, Budgeting, SMM, Travel or Payments) and/or event operations, travel management or strategic meetings programmes.

What we look for

We’re looking for a collaborative, delivery-focused product manager who is comfortable operating in complexity, passionate about improving the events experience, and energised by driving adoption at scale. You build strong relationships, balance stakeholder needs with governance requirements, and use data to prioritise improvements that deliver measurable business outcomes.