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Client Technology: Product Lead | APAC Assurance

Location:  Sydney
Other locations:  Anywhere in Country
Salary: Competitive
Date:  31-Dec-2021

Job description

Requisition ID:  192041

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 


Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.


The opportunity


Senior Product Manager is responsible for identifying, handling, and executing product strategies for their function. The Senior PM will interact with individuals up to the Partner rank socializing, identifying, and recommending products and projects. This role will continuously evaluate and validate product vision, and business objectives to anticipate and address changing business and user needs. The role is responsible for helping to find opportunities for products and/or projects to align to the firm’s broader organizational mission and strategy and that it is competitively positioned driving revenue and EY’s technological footprint in the market. The role is responsible for the management, direction and leadership of a program, which consists of a group of related projects, subprograms, and/or program activities, in alignment with strategy, commitments and goals, leading project teams consisting of cross-functional, global and virtual groups and directly supervises staff, ensuring the appropriate expectations, principles, structures, tools and responsibilities are in place to deliver the program and deliver excellence


Your key responsibilities


  • This position is a leadership position responsible for defining the vision, strategy, and roadmap for a set of products within a product family, and projects within the APAC Assurance portfolio

  • Manages a mid-size team of product professionals, project managers, engineers and operations staff.

  • Outstanding leadership with the ability to communicate the vision and goals of the portfolio, project, product, product family, and offerings

  • Drive strategy development, establish priorities and manage the roadmap using criteria and requirements defined during research

  • Within large projects, defines and maintains realistic project plans, monitors progress against agreed quality and performance criteria and ensures programs of work are correctly allocated and resourced

  • Works closely with engineering, architecture,  and to build and deliver the business case and customer satisfaction goals are met

  • Has technical product knowledge or specific domain expertise

  • Develops the business case for new products, projects &  enhancements improvements to existing products.

  • Execute the plans, collaborating with business owners, product owners, engineering and other teams

  • Leads the development and improvement of project governance framework for use across programs of work

  • Demonstrate functionality of completed products to partners

  • Develop metrics to assess the success of products and features and resolve vital enhancements

  • Anticipate changes in market dynamics/models, adapts products, and creates product retirement and transitioning strategies

  • Identify new products and features to create growth opportunities


Skills and attributes for success


  • Expert knowledge of Project Management, IT governance formulation, and team management • Knowledge of IT risk management, IT standards and policies formulation

  • Strong financial acumen ensuring financial metrics are met across multiple projects and revenue enhancement opportunities are modelled and implemented where applicable

  • Partner with internal customers to validate requirements and priorities through various forums (analysis, meetings,  etc.) and refine those requirements 


To qualify for the role you have


  • BS/BA required

  • Approximately 10+ years management experience

  • Ability to clearly articulate both problems and proposed solutions

  • Experience of working within complex, matrixed multi-location teams

  • Experience of working in large programs of work

  • Proactive approach to identifying issues and communicating solutions and options, and where appropriate, leading to resolution

  • Ability to prioritize personal and team workloads to best meet organizational objectives

  • Disciplined in data driven analysis and decision making to identify issues, trends, and product enhancements

  • Will be expected to make decisions and recommend approach based on the results from quality reviews


Ideally, you’ll also have


  • Experienced Product Manager in software solutions environment

  • Exceptional budgeting and partner leadership skills required

  • Excellent communications skills - strong verbal and written communication skills

  • Skilled at explaining technical information in a manner which is understood by non-technical clients

  • Extensive knowledge of project management methodologies

  • Exceptional relationship management abilities to work effectively with clients, project teams and vendor across multiple geographies.

  • Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change

  • Exceptional critical thinking, ability to consider impact opportunities of a constantly evolving technology market onto Business Unit, paired with ability to propose practical implementation approaches

  • Exceptional decision-making ability, balancing what is right with what is realistic

  • Ability to work and team with a multitude of different people from various parts of the Business and IT

  • Possess a high energy level, sense of urgency, decisiveness, and an ability to work well under pressure

  • Work experience in a professional services industry

  • Product Management, Azure DevOps, SAFe or equivalent certifications


What we look for


  • Strong leadership skills prioritizing overall deadlines and providing supervision of all members of distributed team

  • Sets and supervises goals and assess overall performance of team members and actively participates in the formal Review Committees for the team

  • Provides formal and informal coaching on-the-job to manage team members to their full potential

  • Delivers results through others, demonstrating the ability to lead through influence

  • Responsible for assigning work and reviewing performance, requiring leadership of virtual teams

  • Strong influencing skills are required to work with other departments or leaders and encourage effective feedback for all team members with partners beyond the team

  • Coaches, mentors, develops less experienced product managers, analysts

  • Responsible for supporting Diversity and Inclusiveness initiatives and for creating a culture of belonging!


Other Requirements


  • Occasional evening and weekend work to meet deadlines

  • Travel to include international may be required


What we offer


As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:


  • Continuous learning: You will develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way.

  • Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs.


We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.


EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.


EY | Building a better working world 


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.


Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.


Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

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